Welcome

Our Mission

Build a solid comprehensive technology infrastructure: maintain an efficient, effective operations environment; deliver high quality, timely District services which support the colleges' programs for instruction, research, student services, and administration.


Location: East College Circle Between the Volleyball Courts and the Pool

Hours:   8:00 a.m. - 5:00 p.m.  Monday - Friday

    Phone:          (408) 741-2696

IT Service Desk



 Members

Members

Dan Borges
Dan Borges
Associate Vice Chancellor - Information and Educational Technology
Linh Nguyen
Linh Nguyen
Director, IT Applications
Peter Teipe
Peter Teipe
Director, IT Operations
Ray Campos
Ray Campos
Desktop Support Tech
Christina Chu
Christina Chu
Sr. Systems Analyst
Aileen DeGuzman
Aileen DeGuzman
IT Analyst
Luis Gutierrez
Luis Gutierrez
Senior Desktop Support Tech
Howard Liu
Howard Liu
UNIX Server Admin
Nannette Regua
Nannette Regua
Administrative Specialist
Allan Quan
Allan Quan
Desktop Support Tech
Sarah Randle
Sarah Randle
IT Analyst
James Robertson
James Robertson
Server Systems Admin
Jeremy Sias
Jeremy Sias
IT Analyst
Luan Szeto
Luan Szeto
Help Desk Specialist
Lucy Trinh
Lucy Trinh
IT Analyst
Jason McPheron
Jason McPheron
IT Analyst
Tony Simoes
Tony Simoes
Sr. IT Analyst
Kevin Cartier
Kevin Cartier
IT Principal Architect
Sean Mulligan
Sean Mulligan
IT Principal Architect
Raymond Wu
Raymond Wu
SR IT Technician
Trenton Doan
Trenton Doan
IT Analyst
Anthony Euley
Anthony Euley
IT Analyst
Kenneth Chan
Kenneth Chan
IT Analyst

 Contact Us

​I.S. Help Desk

Phone: 408-741-2696

Email: IS_Help.Desk@wvm.edu

Fax (West Valley): 408-741-2047

Fax (Mission): 408-986-1210

IT Work Order System

 Scheduled Maintenance

In preparation for the upcoming generator upgrade, we have scheduled two power downs of the District IS datacenter at West Valley College.  

The first outage is scheduled for Monday December 26 through Wednesday December 28, 2022.  

The second planned outage is scheduled for one full day Saturday January 14, 2023.  

During these scheduled outages, access to District and College technology resources will be limited.  The table below details will be online and offline during these scheduled outages:

 

Online Offline
District & College websites Campus File Servers
District & College Email Campus Network Printing
Office 365 - Teams, OneDrive
Virtual Desktops (VDI) Staff and WVC Students
District Service Desk Access to Campus Desktops through VDI
Banner SSB WVC Instructional Server
Zoom WVC Class Climate
Adobe Creative Cloud WVC Digital Media Web Server
Canvas WVC/MC Campus Mobile Apps
Banner Pages
Argos @ Mission College
Omni CMS

 

If you have any questions or need additional information, please contact the IT Helpdesk via email or by phone 408-741-2696.