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Compliments and Complaints

Compliments

Members of the District Police Department are proud to support the mission of the College District by providing professional law enforcement and security services. Our goal is to conduct our business in a manner that shows professionalism, respect and caring. Please email the Office%20of%20Chief%2C or call 408- 741-2092 to recognize good service provided by any member of the department.

Complaints

Individuals concerned with the conduct of public safety personnel are encouraged to contact an on-duty supervisor by calling the Santa Clara County Communications Dispatch Center non-emergency number at 408-299-2311.  You may also email the Office%20of%20Chief%2C or call 408- 741-2092 to express your concerns about the service provided by any member of the department.

Citizens Complaint Procedures

  • Complaint form shall be received by any employee of the department.
  • Complaint is to be investigated by a certified trained internal affairs investigator, employee of the department, or by an outside certified/licensed investigator.
  • Completed investigations shall be reviewed by the Chief of Police for final department recommendation.
  • The Chief of Police shall forward his/her recommendation to the office of the President and/or designated District authority i.e., Human Resources, Employee Relations.
  • Individuals may be advised of the final recommendation of an investigation in line with personnel laws and regulations.